• Ron Kulik

Time to update your Ubiquiti password and Two-Factor Authentication


Ubiquiti Network logo

If you have not changed your Ubiquiti password in a while or enabled Two Factor authentication on your account, NOW IS THE TIME!


#Ubiquiti announced back in January that a third-party cloud service provider that had access, to Ubiquiti's servers, was breached but did not access Ubiuiti clients' accounts or devices.


It has now been brought to light by a whistleblower, that the breach in fact wasn't by a third-party but a compromised Ubiquiti Administrator's account. That account was then used to gain access to Ubiquiti's servers.


Update your Unifi Password


Step 1. Login to your Ubiquiti Account at https://account.ui.com/

Step 2. Click on Security

Step 3. Click on Change Password

Step 4. On the pop screen, enter your old password, then your new password.

Step 5. Click Confirm


The site may log you out at this point, if so log back in so you can enable two-factor authentication.


Enable Two-Factor Authentication


You will need to install Google authenticator or similar app for your phone to use two-factor authentication.


Step 1. Login to your Ubiquiti Account at https://account.ui.com/

Step 2. Click on Security

Step 3. Click the Enable Two-Factor Authentication Button.

Step 4. Scan the barcode on the screen using your authenticator app on your smartphone.

Step 5. The authenticator app will generate a code, enter that code on the screen and click Ok


Generate Backup Codes


Backup codes are used if you lose your phone or no longer have access to your authenticator app. This is important so you do not lose access to your Ubiquiti Account.


Step 1. Login to your Ubiquiti Account at https://account.ui.com/

Step 2. Click on Security

Step 3. From your authenticator app get a new two-factor token for your Ubiquiti account and enter it in the Insert 2FA token field.

Step 4. Click the Generate new Backup codes link.

Step 5. Copy the generated codes and save them in a safe location.

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