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core

A reliable business phone service designed to give Central Texas SMBs everything they need to stay connected.
 

  • Phone Number Included (DID)

  • Caller ID Name and Number

  • Call Hold

  • Call Transfer (Attended and Blind)

  • Call Waiting

  • Call Forwarding

  • Ad-Hoc Conferencing

  • Anonymous Call Rejection

  • Do Not Disturb

  • Speed Dial

  • Account Codes

  • Busy Lamp Fields

  • Call Park

  • Call Pickup

  • Call Return

  • HD Audio

  • Intercom

  • Redial

  • Shared Call Appearance

  • Call Recording

  • Voice Mail
     

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pro

Professional-grade VoIP solution that enhances productivity and supports business growth with smarter communication tools.

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Everything in Core, plus:

  • Portal Access

  • Visual Voicemail

  • Contact List

  • Visual Answering Rules

  • Timeframe Call Routing

  • Visual Phone Builder

  • Call History

  • Call Forwarding Always

  • Call Forwarding Busy

  • No Answer

  • Find Me

  • Call Status (Real Time in Portal)

  • Directories

  • Customize Greetings

  • Instant Messaging

  • Webphone

  • Mobile App

  • Music on Hold (Custom or Default)

  • Video Conferencing
     

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call center

A robust platform built to handle high call volumes and deliver exceptional customer experiences at scale.

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Everything in core and pro, plus:
 

Call Center Supervisor

  • Manage Agents

  • Manage Call Queues

  • Statistic Dashboards

  • Call Center Reports

  • Email Reports

  • Agent Stats

  • Listen/Whisper/Barg

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Call Center Agents

  • Logging In/Out

  • Individual Statistics

  • Skill Based Routing

  • Certified Use with Microsoft Teams

  • Integration with Zoom
     

The Right VoIP Service for Every Texas Business

Whether you’re a small office in Kyle, a growing team in Austin, or a housing authority in Bastrop or San Marcos, safemode IT delivers a VoIP phone service that scales with you. With flexible tiers — Core, Pro, and Call Center — you only pay for the features you need, while keeping the door open for easy expansion.

Business Phone Service That Central Texas Can Rely On

Running a small business in Central Texas means every call counts. That’s why safemode IT delivers business phone service and VoIP solutions built for reliability, cost savings, and growth. Whether you’re in Austin, Kyle, Bastrop, or San Marcos, our team makes upgrading your phones simple — with free desk phones, seamless integrations, and 24×7 local support. Say goodbye to outdated phone systems and hello to a smarter way to connect with your customers.

Kyle business owner using aphone provided by safemode IT

Why Local Businesses Choose safemode IT for VoIP

Your business deserves a phone system that works as hard as you do. With safemode IT’s VoIP phone service, Central Texas businesses get more than just dial tone — you gain a fully managed communication platform built for growth, efficiency, and customer satisfaction.

We specialize in helping small and mid-sized businesses (SMBs under 100 seats) across Texas modernize their phone systems with:

  • White-glove onboarding – from number porting to training, we handle every detail.
    Lower costs – every plan comes with free desk phones included, BYOD compatibility, and leasing options for premium devices.

  • Seamless integrations – connect to Zoho CRM, Salesforce, HubSpot, FileMaker, Zendesk, WooCommerce, ServiceDesk, and over 200 other business apps.
    Always on – 99.88% uptime, plus 24×7×365 help desk and a dedicated account manager.

  • Security built-in – audit logging and MFA keep your communications protected.

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Business team using VoIP phone service in Austin office from safemode IT

Reliable VoIP Phone Service for Businesses in Austin, Kyle, Bastrop, and San Marcos

Business Phone Service Designed for Central Texas SMBs

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